Terms of Use

Last updated: September 15, 2025

Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Sltkng ("we," "us," or "our") concerning your use of the Sltkng mobile application and all related services, features, content, and functionality (collectively, the "Service").

By downloading, installing, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Service.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting, and your continued use of the Service constitutes acceptance of the modified Terms.

Eligibility

To use our Service, you must:

  • Be at least 13 years of age (or the minimum age required in your jurisdiction)
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using our Service under applicable laws
  • Provide accurate and complete information during registration

If you are under 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

By using our Service, you represent and warrant that you meet these eligibility requirements.

Account Registration and Security

Account Creation

To access certain features of our Service, you must create an account by providing:

  • Accurate and current personal information
  • A valid email address
  • A secure password that meets our requirements

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized access or security breaches
  • Ensuring your account information remains accurate and up-to-date

Account Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms or our policies
  • Provide false or misleading information
  • Engage in fraudulent or harmful activities
  • Remain inactive for an extended period

Service Description

Sltkng provides a digital platform that allows users to:

  • Browse Services: View available barbershop services, pricing, and availability
  • Book Appointments: Schedule grooming appointments with participating barbershops
  • Generate QR Codes: Create digital check-in codes for appointment verification
  • Track Statistics: Monitor booking history, service preferences, and spending patterns
  • Receive Notifications: Get updates about appointments, promotions, and service announcements
  • Access Promotions: View and redeem special offers, discounts, and loyalty rewards

Our Service acts as an intermediary platform connecting users with independent barbershop businesses. We do not provide barbering services directly.

Booking and Appointments

Appointment Booking

When you book an appointment through our Service:

  • You agree to arrive at the scheduled time and location
  • You must present your QR code for service verification
  • You are responsible for any applicable service fees
  • You agree to treat barbershop staff and facilities with respect

Cancellations and No-Shows

Regarding appointment cancellations:

  • You may cancel appointments through the app or by contacting the barbershop
  • Cancellation policies may vary by barbershop and service type
  • Late cancellations or no-shows may result in fees or booking restrictions
  • Repeated no-shows may lead to account suspension

Service Modifications

Barbershops may need to:

  • Reschedule appointments due to unforeseen circumstances
  • Modify service availability or pricing
  • Cancel appointments for operational reasons

We will notify you promptly of any changes and assist with rebooking when possible.

User Conduct and Prohibited Activities

You agree not to use our Service to:

Prohibited Actions

  • Violate any local, state, national, or international laws or regulations
  • Post, share, or transmit harmful, offensive, or inappropriate content
  • Harass, threaten, or intimidate other users or barbershop staff
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to accounts or systems
  • Use automated systems (bots) to access or interact with the Service
  • Reverse engineer, modify, or create derivative works of our Service
  • Share your account credentials with others
  • Engage in fraudulent booking practices or payment schemes

Content Standards

Any content you provide must be:

  • Truthful and not misleading
  • Respectful and appropriate for all audiences
  • Original or properly licensed
  • Free of viruses, malware, or harmful code
  • Compliant with intellectual property rights

Payments and Fees

Service Fees

Regarding payments for barbershop services:

  • Service fees are determined by individual barbershops
  • Prices displayed in the app may not include taxes or gratuities
  • Payment is typically due at the time of service
  • We may facilitate payments but are not responsible for billing disputes

App Usage

Our mobile application is free to download and use. However, we reserve the right to:

  • Introduce premium features with associated fees
  • Charge for certain services or functionality
  • Modify our pricing structure with appropriate notice

Refunds

Refund policies are determined by individual barbershops. We may assist with refund requests but cannot guarantee refunds for services provided by third parties.

Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are owned by Sltkng and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

By submitting content to our Service, you:

  • Grant us a worldwide, royalty-free license to use, modify, and display your content
  • Represent that you own or have the right to submit such content
  • Agree that your content may be used for service improvement and marketing purposes
  • Retain ownership of your original content

Trademark Information

Sltkng and related logos are trademarks of Sltkng. Other trademarks appearing in our Service are the property of their respective owners.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms.

By using our Service, you consent to:

  • The collection and processing of your personal information as described in our Privacy Policy
  • The use of cookies and similar tracking technologies
  • The sharing of information with barbershop partners as necessary to provide services
  • The processing of your data for analytics and service improvement purposes

Please review our Privacy Policy for detailed information about our data practices.

Third-Party Services and Content

Our Service may integrate with or display content from third parties, including:

  • Payment processors and financial services
  • Map and location services
  • Analytics and advertising platforms
  • Social media platforms
  • Independent barbershop businesses

We do not control and are not responsible for third-party content, services, or policies. Your interactions with third parties are solely between you and the third party.

Disclaimers and Limitation of Liability

Service Disclaimers

Our Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all warranties, including:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding service availability, reliability, or accuracy
  • Warranties that the Service will be error-free or uninterrupted
  • Warranties regarding the quality of barbershop services

Limitation of Liability

To the maximum extent permitted by law, Sltkng shall not be liable for:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or technical failures
  • Actions or omissions of third-party barbershops
  • Damages exceeding the amount paid for our Service in the past 12 months

Barbershop Services

We are not responsible for:

  • The quality, safety, or legality of barbershop services
  • Actions or conduct of barbershop staff
  • Disputes between users and barbershops
  • Injuries or damages occurring at barbershop locations

Indemnification

You agree to defend, indemnify, and hold harmless Sltkng, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of the rights of another party
  • Your conduct in connection with the Service
  • Any content you submit to the Service

Termination

These Terms remain in effect until terminated by either party.

Termination by You

You may terminate your account at any time by:

  • Using the account deletion feature in the app
  • Contacting us directly
  • Uninstalling the application

Termination by Us

We may terminate or suspend your account immediately if you:

  • Violate these Terms
  • Engage in fraudulent or harmful activities
  • Cause damage to our Service or reputation
  • Fail to pay applicable fees

Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and associated data
  • Outstanding obligations remain in effect
  • Certain provisions of these Terms survive termination

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Sltkng is established, without regard to conflict of law principles.

Dispute Resolution

For any disputes arising under these Terms:

  • We encourage resolving disputes through direct communication
  • Formal disputes may be subject to binding arbitration
  • You may be required to pursue claims individually, not as part of a class action
  • Certain disputes may be resolved in small claims court

General Provisions

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

We may assign these Terms or any rights hereunder without your consent. You may not assign these Terms without our prior written consent.

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Update the "Last updated" date at the top of this document
  • Notify you through the app or via email
  • Provide reasonable time to review changes before they take effect
  • Allow you to discontinue use if you disagree with the changes

Your continued use of our Service after changes to these Terms constitutes acceptance of the modified Terms.

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:

  • Email: [email protected]
  • App: Sltkng
  • Subject Line: Please include "Terms of Use Inquiry" in your email subject
  • Response Time: We aim to respond to all inquiries within 48 hours